Guarantees, Shipping & Return Policies


For CD-ROMS, printed books, printed career tests, we guarantee that all our products are brand new and fully as described. We ship no blemishes, seconds, or any inferior variations.

For Internet-based career assessments, we will e-mail the purchased product web page link, user name, and password within one business day.

For downloads, we will e-mail the purchased product web page download link within one business day.

We also guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this Contact Form...

Contact Form

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E-mail: Send questions about Holland Code information, assessment, and customer support questions to e-mail us at explorecareers at

Shipping Policy

All of our products are shipped within 1-2 business days. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order.

Return Policy for Printed Assessments and Books

We stand behind every product we sell. If you are not satisfied, simply return the item to us within 30 days via insured parcel post or UPS. Returned products must be in like-new, unused condition with original packaging and materials. A receipt must accompany all returns. Please add a note stating the reason for the return. Please send the return to us at -

Holland Codes Resource Center
4133 E. Siesta Lane
Phoenix, AZ 85050

We will be happy to make an exchange or refund the purchase price.

A 10% re-stocking fee will be applied towards your refund.

Please note: The Return Policy does not apply to Online Assessments (Make a Career Profile or Career Explorers Guidance System) or to Downloads (Holland Code Tool Kit).